Welcome to our website www.aidajan.com (the “Website”). These Conditions of Use govern access to and use of www.aidajan.com. The access to and use of this website and the purchase of products on www.aidajan.com, are based on the assumption that you have read, understood, and accepted these Conditions of Use. You can contact us by email by clicking here.
For any other legal information, visit the Privacy Policy, Cookie Policy and Returns Policy sections on aidajan.com. The Provider may amend or simply update all or part of these Conditions of Use. Any amendment or update of the Conditions of Use shall be posted for our users on the Home Page of aidajan.com. as soon as such amendments or updates have been made and shall be binding as soon as they are published on the website in this section. Therefore, you should regularly access this section on the website in order to check the publication of the most recent and updated Conditions of Use. If you do not agree to all or part of the aidajan.com´s Conditions of Use, please do not use our website.
The access to and use of www.aidajan.com, including display of web pages, communication with the Provider, downloading product information and making purchases on the website, are carried out by our users exclusively for personal purposes, which should in no way be connected to any trade, business or professional activity. Remember that you will be solely liable for your use of www.aidajan.com and its contents. The Provider shall not be considered liable for any use of the website and its contents made by its users that are not compliant with the laws and regulations in force, without prejudice to Provider’s liability for intentional torts and gross negligence. In particular, you will be solely liable for communicating information or data which is not correct, false or concerning third parties (in the event such third parties have not given their consent) as well as for any improper use of such data or information.
Lastly, as all materials will be downloaded or otherwise obtained by using the service at the user’s choice and risk, any damage to computer systems or loss of data caused by the download operators shall be exclusively at the user’s liability, and cannot be attributed to the Provider. The Provider denies all liability for any damage resulting from the inaccessibility of the services on the site or any damage caused by viruses, damaged files, errors, omissions, service interruptions, deletion of contents, network, provider, telephone or connection issues, unauthorized access, alteration of data, or faulty and/or defective functioning of the electronic equipment belonging to the user.
The user is responsible for correctly storing and using their personal details, including the credentials allowing access to the services, in addition to any damage caused by the Provider or third parties following the incorrect use, loss or removal of said information.
1. OUR BUSINESS POLICY
1.1 The Vendor offers products for sale on www.aidajan.com and its e-commerce business services are available exclusively to its end users, i.e. the “Consumers”.
1.2 “Consumer” shall mean any individual who is acting on www.aidajan.com for purposes which are outside his or her trade, business or profession. If you are not a Consumer, please do not buy any products on www.aidajan.com.
1.3 The Vendor reserves the right not to process orders received from users who are not “Consumers” and any other order which does not comply with the Vendor’s business policy.
1.4 These Conditions of Sale govern the offer, transmission and acceptance of purchase orders relating to products on www.aidajan.com between the users of www.aidajan.com and the Vendor.
1.5 The Conditions of Sale do not govern the supply of services or the sale of products performed by third parties that are on www.aidajan.com through links, banners or other hypertext links. Before submitting orders and purchasing products and services from third parties, we recommend that you verify their Conditions of sale; the Vendor shall under no circumstances be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between the users of www.aidajan.com and third parties.
2. HOW TO PLACE AN ORDER WITH THE VENDOR
2.1 To place an order for the purchase of one or more products on www.aidajan.com, you must fill out the online order form and send it electronically to the Vendor, following the relevant instructions.
2.2 The order form contains a summary of these Conditions of Sale and the Returns Policy, information on the main characteristics of each product ordered and the corresponding unit price (including all applicable fees and taxes), the type of payment methods that you may use to purchase each product, shipping terms for the purchased products, shipping and delivery costs and the Conditions for returning purchased products.
2.3 The order shall be deemed to have been submitted when the Vendor receives your order form electronically and the order information has been verified as correct.
2.4 Before submitting your order form for the purchase of products, you will be asked to carefully read the Conditions of Sale and the Returns Policy, to print a copy using the print option, and to save or reproduce a copy thereof for your personal use.
2.5 The order form will be filed in our database for the time required to process your order and as provided by law. You may access your order form by logging in and visiting the section called Orders, in the My Account area.
2.6 After your order form has been submitted, the Vendor will process your order.
2.7 The Vendor may refuse to process purchases if there are no sufficient guarantees of solvency, when orders are incomplete or incorrect, or when the products are no longer available. In the above cases, we shall inform you by e-mail that the order has not been placed and that the Vendor has not carried out your purchase order specifying the reasons thereof. If the products displayed on www.aidajan.com are no longer available at the time you last accessed the website or submitted your order form, the Vendor shall inform you of the unavailability of the ordered products within thirty (30) days from the day after the Vendor has received your order. If the order form has been sent and the price has already been paid, the Vendor will refund the amount paid for those items.
2.8 By submitting an order form online, you unconditionally accept and undertake to observe the provisions of these Conditions of Sale. Should you not agree with certain provisions of these Conditions of Sale, please do not submit your order form for the purchase of products on www.aidajan.com.
2.9 By submitting an order form, you agree and accept these Conditions of Sale as well as further conditions contained on www.aidajan.com, even through links, including the Conditions of Use and Privacy Policy of www.aidajan.com.
2.10 Upon submission of an order form, the Vendor shall send you a purchase order receipt by email, containing a summary of the information related to the order form (Conditions of Sale, the products’ main characteristics, detailed information on the price, terms of payment, return policy and shipping costs).
3. GUARANTEES AND PRODUCT PRICE INDICATION
3.1 www.aidajan.com only offers products bearing the “aidajan” brand purchased directly.
3.2 The Vendor does not sell second-hand products, flawed products, or products of lower quality than the corresponding market standards.
3.3 The main characteristics of products are shown on www.aidajan.com on each product page. The images and colors of products offered for sale on www.aidajan.com may not exactly correspond to the real products, due to the Internet browser or monitor used.
3.4 Prices are subject to change. Check the final price of the sale before sending the relevant order form.
3.5 Orders received from countries other than those selected for shipping or to addresses to which the Vendor cannot ship cannot be accepted.
3.6 All products sold by www.aidajan.com come with an identification tag attached to a disposable seal. Please do not remove the tag and seal, which are an integral part of the purchased products.
3.7 If you exercise your right to return the products, the Vendor may refuse to accept products that are damaged, without the tag, or which have been altered in their main characteristics or quality.
4. PAYMENT
4.1 Payment of the product prices and the relative costs for shipping and delivery must be made by using one of the procedures indicated on the order form.
4.2 If you pay with a credit card, your financial information (for example, the credit/debit card number or the expiry date) will be sent to an external payment service provider (PSP) who, via a 256-bit DigiCert SSL SHA2 certified encrypted protocol, guarantees the security of the transaction. Your financial information will never be used by the Vendor except for performing the procedure relevant to your purchase or issuing refunds in the case of returns in compliance with the exercise of your return right or for reporting cases of fraud on www.aidajan.com to the police. The price for the purchase of products and the costs for shipping and delivery, as indicated in the order form, will be charged to your current account only when the purchased products are actually shipped.
4.3 International transaction fees: The Vendor does not apply any extra charges past the requested amount made at the time of purchase; any such fees that appear on your bank statement are withdrawn by your bank.
5. SHIPPING AND DELIVERY OF THE PRODUCTS
All orders on the “aidajan” website are sent by “DHL” and the responsibility for shipping is entirely the responsibility of this company.
6. PRIVACY
8.1 You will find information on how we process your personal data by reading the Privacy Policy.
7. AMENDMENTS AND UPDATES
The Conditions of Sale may be amended from time to time due to new laws and regulations or for other reasons. The new Conditions of Sale shall be effective as of the date of publication on www.aidajan.com.
